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Nem meghatározott időtartamúWe have a multi-cultural work environment with opportunities to work with state-of-the-art systems and business processes. We offer extensive training with competitive compensation and benefits as well as advancement opportunities in a rapidly expanding organization. Customer Service Professional - the first contact point for international customers. Main responsibility of the incumbent will be to execute customer orders and inquiries without any mistake and in a professional manner. Other responsibilities: - Daily contact with customers - Coordination of all activities toward customer - Claims solution and return process - Advice on product, prices and payments - Overall responsibility for customer satisfaction - Management of assigned corporate customer portfolio. REQUIREMENTS - Excellent communication skills, team orientation, and customer service mindset - Advanced English, German and Polish both oral and written - Studies and/or work experience from within the country will also be an advantage - Ability to handle several customers with differing profiles - Ability to work under pressure and independent responsibility - Customer service work experience may come as an advantage. This position is suitable for both fresh graduates and candidates with work experience. OTHER INFORMATION Benefits: - Interesting work in an international environment - Daily contact with foreign subjects - Continuous language and personal development through training - Comfortable business offices in the centre of Prague. - Overall generous benefits package Salary: Competitive Recruitment: Immediately In case of your interest, please send your curriculum vitae in English to Please read carefully the text below and attach it to your e-mail/letter. I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.
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